How many people will clean my home?

If you have a studio or a small two-bedroom apartment, one cleaning person is able to handle the job efficiently. If your home is a three bedroom or larger, we usually send a team of two cleaning crew. Other occasions may require additional cleaning professionals. For example: cleaning up after construction, or for major spring-cleaning.

What is your service area?

Currently we are providing cleaning services in the following areas:

Manhattan - From down-town South Ferry - 110th Street.

Brooklyn - Brooklyn Heights, Carroll Gardens, Park Slope, Prospect Park, Sunset Park, Borough Park, Midwood, Flatbush,

Queens   To the end of 7 train - Flushing - Main Street; N; W; G; R; V; F; E; A; We are using public transportation to getting to the customer's home; therefore, we are only servicing those customers that are located no more than seven (7) blocks away from any subway station.

We guarantee full discretion and security. We agree not to duplicate our customer’s keys. Upon cancellation, we return the keys within five business days. We do not share or sell our customers' information with third parties. We only use the information you provide to contact you about our services.

How do you handle Keys and Security Codes?

If you provide us with a key, please know that each customer's key is protected with a security code, stored in a key safe, and no identifying information is attached to your key.

If your home is protected by an alarm, we’re happy to work with you to gain safe access. However, many systems can be complicated to operate; therefore, we often request that alarms be turned off on the day of cleaning.

Can I request the same cleaning person? 

Yes, on a daily, weekly, or bi-weekly scheduled appointment, we make every effort to provide you the same cleaning person. However, if the person is sick or she is on vacation, you will have the option to reschedule your appointment, or to work with another staff member.

Yes, we are properly covered by general liability, loss and breakage, employee dishonesty bond and workers’ compensation insurance policies. This means your home, our employees, and our company are covered.

What if something missing?

We are very much aware that dishonest employees can significantly damage our company's impeccable reputation as well as to destroy our business. As you can see, one of our main concern is - Can we trust the employee? - Therefore, before a worker is hired we are not only conduct a thorough background screening, but also for your safety and for our security we are bonded. However, the "Dishonesty Bond" only protects in serious obvious theft problems, it contains a conviction clause to protect our company and our employees against unjustified allegations of dishonesty -- the employee must be caught, tried, and convicted before coverage will apply. Unfortunately, our employees are easy targets for blame. As you can see, other of our main concern is - Can we trust a customer? - Any customer who finds something missing is likely to suspect those (the cleaning people) who do the cleaning. Therefore, we are kindly asking our customers to double check for any missing items before blaming anyone of steeling, being dishonest.